Jobs Description for Receptionist

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An individual who answers phones, takes messages, greets guests, and makes appointments for others is known as a receptionist. Additionally, front desk tasks like filing and faxing may fall under the purview of receptionists.

The example for a receptionist job description provides a thorough rundown of the essential qualifications, tasks, obligations, and abilities needed for this position. This template is easy to modify for your business and is optimized for posting on internet job boards or careers pages.

Job Brief:

In order to give our clients exceptional customer service, we are searching for a receptionist. Answering incoming calls, connecting them to the right person, and giving them general information are all duties of the receptionist. Additionally, the receptionist will welcome guests and point them in the direction of the right person or division. The receptionist’s other duties include, but are not restricted to, answering client questions, processing payments, and keeping office supplies stocked. Excellent customer service abilities and the capacity to multitask in a hectic setting are requirements for this role.

Receptionist Duties:

When interacting with clients, visitors, and other guests, keep a professional manner.
When assisting people, always act politely and professionally.
Respond to all incoming calls politely and professionally.
Maintain and arrange databases, files, and records for employees, customers, and suppliers.
Respond to all of the visitors’ queries, worries, and questions.
Place orders, set up appointments, and help guests with their travel plans.
Verify the availability of the meeting space.

Receptionist Responsibilities:

Take phone calls, make appointments, and transfer communications between departments or team members.
Create invitations, reserve conference rooms or event space, order catering, arrange AV rentals, and create purchase orders as part of your administrative assistance for departmental and team gatherings.
Place orders for furniture, equipment, and office supplies. Keep an inventory of facilities and office supplies.
Organize project calendars and emails.
Provide clients with exceptional customer service to encourage repeat business.

Requirements And Skills:

A bachelor’s degree in office administration, business, or a similar discipline.
Demonstrated ability to handle receptionist responsibilities in a hectic office setting.
Outstanding communication skills; the capacity to collaborate with a wide range of individuals; and familiarity with email and the internet.

Company is an equal opportunity employer that is committed to building a diverse and inclusive team.